
Customer Experience
Goals
01.
02.
03.
Expertise - CX
01.
02.
03.
04.

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SOCIAL CHANNELS
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WEBSITES
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APPS
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BLOGS
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STORES
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OFFLINE

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Segmentation
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Tone of Voice
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Drip Campaigns
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Action Based Messaging
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Product Tours
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Chat Bots



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CONVERT
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ENGAGE
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SUPPORT